Callback Tasks¶
The Callback Tasks KPI Functions display summary of the callback tasks.
Depending on the KPI Function, the following parameters may be used:
Queues - Allows you to select from a list of Queue names.
Average Duration Until Connected¶
Average duration until the callback is successfully connected.
Parameters: Queues
Max Duration Until Connected¶
Max duration until the callback is successfully connected.
Parameters: Queues
Max Retry Count¶
The highest number of retry count.
Parameters: Queues
Total¶
Total number of callbacks.
Parameters: Queues