1.1. Parameters

Parameters are used by the connector calculation functions to filter collected Webex Contact Center data. Non-static parameters are collected by requesting their respective API endpoints once per Parameter Values Refresh Interval configuration value or on-demand.

The connector has the following non-static parameters:

  • Users

  • Distribution Lists

1.1.1. Request Details

1.1.1.1. Users

API Endpoint: /vmrest/users
HTTP Verb: GET
Number of Requests: 1 per 100 records (paging)

Page size is configurable through connector settings.

1.1.1.2. Distribution Lists

Users

API Endpoint: /vmrest/distributionlists
HTTP Verb: GET
Number of Requests: 1 per 100 records (paging)

Page size is configurable through connector settings.

Distribution Lists Members

API Endpoint: /vmrest/distributionlists/{distributionListId}/distributionlistmembers
HTTP Verb: GET
Number of Requests: 1 per 100 records (paging)

Page size is configurable through connector settings.