3.1.3. Distribution Lists

Displays distribution lists data.

Depending on the KPI Function, the following parameters may be used:

• Distribution Lists – Allows you to select from a list of Distribution List aliases.

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3.1.3.1. Distribution List Messages - Unread Messages

Returns the number of unread messages for distribution lists. A message in a Distribution List is considered read when at least one agent read it.

Parameters: Distribution Lists