2.1. Installation Prerequisites

For the correct installation, all the prerequisites below have to be installed in the environment:

2.1.1. Unity API User Configuration

Unity API user can be any imported or local user with the following roles:

  • Mailbox Access Delegate Account

  • Technician

To add those roles to an existing user, follow these steps:

  • Login to Unity Administration page as an administrator

  • Navigate to Users -> Users on the left

  • Select a user to whom you want to add the roles

  • Navigate to Edit -> Roles submenu

  • Assign the roles mentioned above

  • Click Save