Queue Statistics RT¶
The Queue Statistics RT KPI Functions calculate real time statistics for Queues.
Depending on the KPI Function, the following parameters may be used:
Channel Type – Allows you to select from a list of Channel Types.
Queues – Allows you to select from a list of Queue names.
Tasks In Queue¶
Returns the number of tasks currently waiting in queue.
Parameters: Queues, Channel Type
Tasks Longest Waiting¶
Returns the queue time of the longest waiting task in queue.
Parameters: Queues, Channel Type