Messages

  • Name
    A name of the notification message.

  • Channel
    Required
    For more information about notification channels see Notification Channels chapter in administrator application guide.
    A notification channel that will be used to sent notification.

  • Template
    Required
    For more information about templates see Message Templates chapter in administrator application guide.
    Defines default content/text of the notification. One of pre-defined templates can be selected.

  • Escalation
    Content of the notification that is sent when condition is met.

    • Subject
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for subject. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A subject of the notification message. Subject is often used in channel notification popups instead of whole text.
      Placeholders can be used in message subject which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders.

    • Body
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for body. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A text of the notification message.
      Placeholders can be used in message body which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders. In addition to listed placeholders, also {{MessageTemplateSubject}} placeholder can be used here.

    • Footer
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for footer. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A footer of the notification message.
      Placeholders can be used in message footer which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders.

    • Additional Fields
      Inheritable
      Manually orderable
      Some notification channels may have limitations regarding the maximum number of additional fields. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Additional Fields chapter.
      Additional fields that will be sent with the notification message in a structured (formatted) manner. The data will be visually organized into two columns: the first column represents the “name” of the field, and the second column represents its corresponding “value”. This format can be used to provide additional information to the notification channel in a clear and organized way.
      The order in the list reflects the order in which the fields appear in the notification itself.

  • Deescalation
    Content of the notification that is sent when values ​​no longer meet the condition.

    • Subject
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for subject. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A subject of the notification message. Subject is often used in channel notification popups instead of whole text.
      Placeholders can be used in message subject which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders.

    • Body
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for body. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A text of the notification message.
      Placeholders can be used in message body which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders. In addition to listed placeholders, also {{MessageTemplateSubject}} placeholder can be used here.

    • Footer
      Inheritable
      Some notification channels may have limitations regarding the maximum number of characters for footer. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Expression builder chapter.
      A footer of the notification message.
      Placeholders can be used in message footer which will be replaced with corresponding value or text at the time of the notification. List of all placeholders is available Placeholders.

    • Additional Fields
      Inheritable
      Manually orderable
      Some notification channels may have limitations regarding the maximum number of additional fields. For more information see the specific notification channel type chapter in 2Ring DW Administration guide
      For more information see Additional Fields chapter.
      Additional fields that will be sent with the notification message in a structured (formatted) manner. The data will be visually organized into two columns: the first column represents the “name” of the field, and the second column represents its corresponding “value”. This format can be used to provide additional information to the notification channel in a clear and organized way.
      The order in the list reflects the order in which the fields appear in the notification itself.

  • Recipients
    Not available for DW Local Notification Channel
    List of recipient to whom the message will be sent. For more information see Recipients chapter.