Amazon Connect Manager

Data from Amazon Connect, which is used by the connector calculation functions to calculate values to be presented on wallboards, is collected by the Amazon Connect Manager.

Data collection uses the following requests:

  • Metric Data

  • Current Metric Data

Request Details

Metric Data

API Endpoint: /metrics/data
HTTP Verb: POST
Number of Requests: Highly variable, depends on used calculations and parameters.

These requests are rate limited to 5 requests per second.

Current Metric Data

API Endpoint: /metrics/current/{instanceId}
HTTP Verb: POST
Number of Requests: Highly variable, depends on used calculations and parameters.

These requests are rate limited to 5 requests per second.