License

A valid license is required for all connectors supplied by 2Ring.

To obtain a new commercial license for 2Ring connectors please contact your system integrator (SI) or reach out to 2Ring directly via any of the contacts listed on our website at https://www.2Ring.com/contact.

If you are an existing customer and your installation is covered by any of our support packages, then the fastest way to handle any license changes is by opening a new RFC ticket in our case tracking system – https://itop.2ring.com. If you do not know your credentials, please contact us via email at support@2Ring.com.

In DW administration under Connectors tab is a list of imported connectors. Connector with some errors (for example a license is missing, expired) is displayed with red text color.

Figure 1: License tab

../_images/license-licence-tab.png

  • Does Not Expire
    Read-only
    Whether the license expires or not.

  • Expires on
    Not available if the license does not expire.
    Read-only
    The date when the license expires.

  • Notify Before Expiration
    Not available if the license does not expire.
    The number of days before the expiration date when the user should be notified by a notification in a snackbar.

    ../_images/license.png

  • Stop Processing Data After Expiration
    Not available if the license does not expire.
    Read-only
    The number of days after the expiration date when the connector stops processing data.

  • Unlimited Number of Licenses
    Read-only
    Whether the number of licenses that can be consumed by logged in agents is unlimited.

  • Number of Licenses
    Available only when the number of licenses is limited.
    Read-only
    The number of licenses that can be consumed by logged in agents.

  • License Grace Threshold
    Available only when the number of licenses is limited.
    The number of licenses that can be exceeded before a warning is displayed in the client.

    ../_images/license2.png