Historical Reporting

DW synchronizes relevant data on a daily basis. These synchronized datasets can be used to generate interactive historical reports.

Currently, historical reporting is only available for customers using the Webex CC connector.

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Access and Permissions

  • Viewing Reports: Available to Tenant Admins, and Report Editors/Readers.

  • Editing Reports: Available to Tenant Admins, and Report Editors.

Enabling Historical Reporting

To enable the ability to view and edit reports, please contact 2Ring Support.

Predefined and Custom Reports

2Ring provides several predefined reports that cannot be edited. However, users can create new custom reports based on these predefined ones and edit them as needed.

Reporting Interface

The interface for historical reports is powered by Microsoft Power BI. For more information on customizing and reports, refer to the Microsoft Power BI Documentation.

Example of a historical report:

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