Uninstallation

Connector

Uninstallation of the UCCX connector is fully integrated into the DW administration application.

For more information, please reach out to 2Ring via support contacts listed on the 2Ring website at https://www.2Ring.com/contact.

Connector Windows Service

To uninstall the connector windows service, navigate to the connector installation package and run uninstall.ps1 as Administrator.

This script will also remove the connector instance directory.

1. Enter the 2Ring DW application instance name.

   

2. Enter the connector name.

   

3. Enter the name of the database used by the connector.

   

4. Enter the server address of the SQL server.

   

5. Choose whether an integrated security should be used when uninstalling the database.

   • If “Yes” is chosen, windows credentials are used for the installation purpose.

   • If “No” is chosen, an Administrative database user and a password has to be provided. This user is used for running the uninstallation.

   These credentials are only used during the uninstallation process and are not stored anywhere.

   The SQL Server login must have sysadmin rights.

   

6. Choose whether SQL certificate should be trusted.

   If you choose not to trust the SQL certificate, make sure that it is located in the Trusted Root Certification Authorities folder on the system the uninstallation script is running from.

   

7. Choose whether to use an additional connection string settings for a database connection.

   • If “Yes” is chosen, define the additional connection string settings.

   

8. Choose, whether you want to uninstall the UCCX connector.

   

9. Confirm the uninstallation by pressing the ENTER key.

   

10. Choose, whether you wan to uninstall connector windows service.

    

11. Provide the name of the connector windows service.

    

12. UCCX connector has been successfully uninstalled.