Flow Observations By Media Type (FO_A)

FO_A

Depending on the KPI Function, the following parameters may be used:

• WrapUp Code - Allows you to select from list of available flows.

• Media Type - Allows you to select from a list of Media Types.

• Queue - Allows you to select from a list of Queue names.

Flow Observations By Media Type - Active Count

Number of currently active flows.
Actively (A) updated with notifications.

Parameters: WrapUp Code, Queue, Media Type