Grid Functions

This chapter describes the built-in Grid functions for the connector. If you want to know more about Grid segments, see the DASHBOARDS & WALLBOARDS User Guide.

• Agent Info (P)
• Agent State (A)
• Conv Agg By Queue (A)
• Conv Agg By WrapUp (A)
• Conv Agg (P)
• Campaign Diagnostics (P)
• Campaign Progress (A)
• Campaign Stats (P)
• Flow Agg (A)
• Flow Agg (P)
• Flow Observ (A)
• Queue Observ By Media Type (A)
• Queue Observ By Media Type (P)
• Queue Observ (A)
• User Agg (A)
• User Observ (A)
• User Observ (P)
• User Status Agg (A)
• User Status Agg (P)