Data SourcesΒΆ

Data Sources are associated with layout/widget and can be used in any number of following segments:

  • KPI

  • Grid

  • Bar/Line Chart - Grid

  • Pie Chart

  • Word Cloud

Data Sources can produce both scalar values or table data. They are typically used when:

  • layout contains multiple segments displaying different data from the same grid calculation

  • layout contains different presentation of the same data e.g. displaying state of the agent as a text and also as a colored icon.

If the data sources of grid type are used, results are extracted from table data based on configured column and row filters. If multiple row filters are defined the result row must match all of them. Column and row filters are configured on segment using data source.

Data sources are also used to customize data shown in widget when widget is nested in layout.