Cisco Webex Teams

Channel Configuration

  1. Create a new chat bot https://developer.webex.com/my-apps/new/bot

  2. Copy bot access token. Access token won’t be visible afterwards although it will be possible to re-generate it.

  3. Login to Cisco Webex Teams app or https://web.webex.com/spaces page.

  4. Add created chat bot to space to which notifications should be sent. Bot can be searched for by its username.

DW Configuration

DW notification channels are associated with specific bot. Bot access token has to be set as value of channel’s Access Token setting.

Room/Space id is used as a recipient of a notification message. There are two ways to determine id of a room/space.

  • in Cisco Webex Teams app

    1. Open room/space

    2. Copy information about room/space to clipboard

      • On Windows press Ctrl + Shift + K

      • On Mac press Option + Command + K

    3. Look for Space ID property in copied data

  • in Cisco Webex Teams web page

    1. Open room/space

    2. Copy last part of URL https://web.webex.com/spaces/{copy this part}.

    3. Copied text is base64 encoded so for it to be readable it has to be decoded. To do that use https://www.base64decode.org/ online tool.

    4. Space ID is last URL fragment in decoded string. String will look something like https://conv-a.wbx2.com/conversation/api/v1/conversations/{SPACE ID}

Format of a webex message can be found here.