Inbound Campaign Email

Displays data for the inbound campaign email metrics.

Depending on the KPI Function, the following parameters may be used:

• Campaigns – Allows you to select from a list of Campaigns.

---

Closed

Returns the number of inbound campaign emails closed by agents.

API Statistic: INBOUND_CAMPAIGN_STATISTICS

API Statistic Field: totalEmailsClosed

Aggregation Function: Sum

Parameters: Campaigns